Since setting up a number of partnerships with local community organisations, Capital Credit Union, the not-for-profit, mutual, financial services co-operative, has helped over 300 people in West Lothian through offering access to easy-to-use savings accounts, ethical banking services and creating an affordable alternative option to expensive door step lenders, as well as providing financial services to in excess of 2,000 West Lothian Council employees.

Councillor Isobel Hutton is pleased with the positive steps made by Capital Credit Union, commenting that the organisation "offers a great approach to overcoming difficult times, like those of the Farepak collapse, which saw many families struggle over the festive period".

Councillor Hutton also commented that "the credit union offers a fantastic first port of call for those who struggle to gain access to financial services elsewhere" and also expressed her delight at the rate of growth and expansion that has been experienced by Capital recently, as well as the great lengths they have taken to bring their services closer to local residents.

Membership offers access to low cost loans, a convenient method of savings and a credit union current account is also available to everyone, regardless of financial circumstance or previous credit history. The credit union really encourages the good habit of saving whilst also giving access to affordable and ethical financial services.

Marie Ann Condy, a local resident who recently joined Capital Credit Union, has also expressed her appreciation of the service, stating that "the savings account is easy to use" and feels that it will help a lot with her fast approaching wedding plans. She was also pleased with "the friendly and personalised service" which she says really makes a difference.